Privacy Policy

The full Privacy Policy is being finalized by the Avalora legal and compliance team. This page will be updated with complete legal copy before launch.

Scope

This Privacy Policy will cover how Avalora collects, uses, shares, and protects information across its services, including:

• Who Avalora is
• Website visitor data
• Business contact data
• Clinic client data
• Patient/caller inquiry data
• Call recordings, transcripts, and summaries
• SMS, email, WhatsApp, and DM data
• Website forms and lead forms
• PHI handling where applicable
• How Avalora uses information
• How Avalora shares information
• Vendors/subprocessors
• Cookies, analytics, and tracking
• Data retention and deletion
• Security measures

Where Avalora processes protected health information on behalf of a clinic, Avalora does so under the applicable agreement with that clinic, including a Business Associate Agreement where required. Avalora does not use PHI for advertising or unrelated marketing purposes.