Privacy Policy

This is a preliminary policy outline, not a finalized Privacy Policy. Contact Avalora for current information about data handling before sharing sensitive information.

Scope

This Privacy Policy will cover how Avalora collects, uses, shares, and protects information across its services, including:

• Who Avalora is
• Website visitor data
• Business contact data
• Clinic client data
• Patient/caller inquiry data
• Call recordings, transcripts, and summaries
• SMS, email, WhatsApp, and DM data
• Website forms and lead forms
• PHI handling where applicable
• How Avalora uses information
• How Avalora shares information
• Vendors/subprocessors
• Cookies, analytics, and tracking
• Data retention and deletion
• Security measures

Before any workflow involving protected health information is considered, the clinic should confirm applicable agreements, vendor coverage, permitted uses, access, retention, and deletion requirements. This outline does not establish those arrangements or policies.