Terms of Service

The full Terms of Service are being finalized by the Avalora legal and compliance team. This page will be updated with complete legal copy before launch.

Core Terms

The finalized Terms of Service will cover:

• Avalora provides lead recovery, booking support, and patient communication workflows
• Avalora is not a medical provider
• Avalora does not provide medical advice, diagnosis, treatment recommendations, prescriptions, emergency services, or clinical decision-making
• The clinic is responsible for approving services, FAQs, scripts, tone, escalation rules, consent language, call recording disclosures, SMS consent language, and patient communication boundaries
• Avalora does not guarantee bookings, revenue, patient outcomes, response rates, appointment availability, or integration with every CRM, EMR, phone system, or booking platform
• Deeper integrations depend on the client's systems, permissions, API availability, vendor rules, and implementation scope
• Avalora workflows must not be used for emergency response